Services › Healthcare AI

HEALTHCARE · COMPLIANCE

AI for healthcare, built for compliance and care.

Patient management, telemedicine assistants, appointment intelligence, document processing. AI that respects clinical context and the regulations around it.

DPDP READYHIPAA-AWARE
The problem

Healthcare workflows leak time at every step.

WITHOUT HEALTHCARE AI

The status quo

  • 30% appointment no-show rates
  • Reception staff buried in repetitive scheduling
  • Patients can't reach the clinic after hours
  • Insurance and documentation eat hours per case
WITH SANRO HEALTHCARE AI

The new normal

  • WhatsApp reminders cut no-shows to ~8%
  • AI handles scheduling, freeing reception for in-person care
  • 24/7 triage chat — non-urgent queries answered instantly
  • Documents pre-filled, insurance pre-checked, billing auto-coded
What we deliver

Six healthcare AI capabilities.

Patient Management

Intake, registration, scheduling, follow-up — all coordinated by AI agents.

Telemedicine Assistants

Pre-consult symptom intake, post-consult summary, prescription delivery.

Appointment Intelligence

Smart booking, reminders, rescheduling, no-show prediction and prevention.

Document Processing

Prescription, lab report, insurance form OCR + structured extraction.

Compliance & Audit

DPDP / HIPAA-aware data handling. Full audit logs. Configurable retention.

Clinical Assistant

Surfaces patient history, flags drug interactions, drafts consult notes — clinician approves.

How it works

From first contact to follow-up.

P1INTAKE 📅SCHEDULE +CONSULT AI assistant RxPRESCRIBE FOLLOW UP
PHASE 01

Intake

Patient reaches via WhatsApp/web. AI captures symptoms, demographics, insurance.

PHASE 02

Schedule

Books with right clinician based on symptoms, history, calendar.

PHASE 03

Assist consult

Pulls patient history, drafts notes, flags drug interactions — clinician decides.

PHASE 04

Follow up

Reminder for meds, follow-up booking, lab result notifications, refills.

Use cases

Six healthcare workflows.

Hover (or tap) any card.

Appointment Booking

Hover →

WhatsApp-first scheduling

  • 01Patient asks for slot in chat
  • 02AI shows available times, books
  • 03Sends confirmation + reminder cycle
68% fewer no-shows

Reminder System

Hover →

Right reminder, right time

  • 01Drug reminders via WhatsApp
  • 02Appointment 24h + 2h pre-alerts
  • 03Lab result follow-up nudges
+42% medication adherence

Triage Chat

Hover →

24/7 symptom-based routing

  • 01Patient describes symptoms
  • 02AI suggests urgency level
  • 03Books appropriate specialist or refers to ER
Avg. 11s response, 24/7

Clinician Co-Pilot

Hover →

History at a glance, notes drafted

  • 01Surfaces relevant history before consult
  • 02Drafts consultation notes during/after
  • 03Flags drug + allergy interactions
22 min saved per consult

Insurance Claim

Hover →

Pre-auth + claim, auto-filled

  • 01Extracts data from prescription + lab
  • 02Pre-fills insurance forms
  • 03Submits + tracks claim status
4.2× faster reimbursement

Telemedicine Routing

Hover →

Right doctor, right link, fast

  • 01Matches patient to specialist
  • 02Generates video consult link
  • 03Sends pre-consult intake form
3.6× higher fulfilment
Frequently asked

Five common questions.

Yes. We deploy on-prem or in your VPC. PII is tokenised at intake. No PHI leaves your boundary. Full audit logs. DPDP Act 2023 compliant by default; HIPAA-aware for US-facing deployments.

No. The AI handles the work around the care — scheduling, reminders, paperwork, triage — so clinicians can spend their time on care. Every clinical action requires clinician approval.

Yes. We integrate with most Indian HMS platforms (Insta, Halemind, Practo, MocDoc, eHospital), and international EMRs via HL7 FHIR or APIs.

Yes. The patient-facing layer is WhatsApp (works on basic data) and IVR (works on feature phones). Multilingual including regional Indian languages.

The AI is positioned as an assistant. Triage suggests, never diagnoses. Notes are drafts. Prescriptions require clinician signature. Liability stays where it belongs — with the clinician.

HEALTHCARE AI

Give clinicians their time back. Give patients better access.

A 30-minute call with our clinical AI lead. Bring your workflow questions.